I have now seen it all

We have this customer we call caricature. She's a typical stereo type of ghetto. She has more weeves with more colors in her hair, a bright fake diamond ring on each finger on both hands, really loud and obnoxious. She comes in here once a week with her much shorter friend. So they come in today and they have raised voices and that's normal for them but then their voices get louder..
caricature says "I said call me, don't be followin me up in here, call me just call me I ain't got no time to be messin wich you right now"
the friend is yelling "no, I need to talk to you now, doncha ignore me"
caricature " you best be gettin away from me, I don't wanna have to get up in yo face"
friend gets up in her face and says "oh yeah" and then they start brawling. Now caricature is significantly taller than her friend so it looks like a midget and a bean pole dancing. Their hands are locked and their yelling at each other. I missed most of the scuffle because I was calling security but I did hear Amy go up to them and yell "ladies, ladies let go of eachother we're all adults here" but that was no good they weren't going to let go. Friend yell out "call the police!!, call them now!!"
So I yelled out "they'll be here in a few seconds!"
So Ed comes in, he's an officer and tells thems to keep it down and then caricature looks at me and says
"she grabbed me first, you saw her" and I just said "I saw nothing" It's not even a full moon!